Refund Policy
Returns
We offer a 30-day return policy from the date of delivery.
To be eligible:
- Item must be unused and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Gift cards
- Final sale items
- Personalized/custom products
Refunds
Once we receive your return:
- Refunds are processed within 5–10 business days
- Refunds go back to the original payment method
Return Shipping
- Customers are responsible for return shipping unless the item is defective or incorrect
Damaged or Incorrect Items
Contact us within 48 hours of delivery at:
support@orlinco.com